3-DAY GUARANTEE

Purchasing a vehicle is a major financial decision and so MacMaster Chevrolet Ltd offers a 3-DAY MONEY BACK GUARANTEE.  If you are not satisfied with your vehicle for any reason whatsoever, simply contact us to return the vehicle for a full refund if the vehicle purchase price.

Here are the conditions of how this works:

  1. A return request must be emailed to dsmith@macmaster.on.ca and ssnowden@macmaster.on.ca by 12pm on the 3rd calendar day following the day of delivery.  Day 1 is delivery day regardless of the time of delivery.  An example would be; the vehicle was delivered on February 3rd, the return request email must be received by 12pm on February 6th by 12pm.
  2. If the vehicle was financed, any fees the lender charges will be the responsibility of the customer
  3. License charges are the responsibility of the customer – purchasing, return or exchange
  4. If an exchange is chosen only 1 exchange per transaction/customer
  5. If the customers traded vehicle has been sold the dealership will pay the customer the equivalent cash for the trade as show on the bill of sale
  6. If the customer’s had negative equitive and the trade has been sold or the trade was paid out the customer is responsible for the difference between the value and lien payout
  7. The first 300km are no charge.  Each km after will be charged at $1.50 each.
  8. The vehicle must be returned to the dealership in the condition it was delivered
  9. The vehicle must not have been modified or damaged in any way
  10. The vehicle must not have been vaped or smoked in
  11. High performance and specialty vehicles are not included in this program – Corvettes, Camaros, Escalades
  12. If you had accessories installed on the vehicle by us they will not be eligible for return and will be deducted from the proceeds
  13. The money back applies to the vehicle portion only.  Protection products would not be covered under this money back guarantee but there may be full or partial refunds available depending on the product
  14. Warranties and Insurances are all refundable within the 3-day guarantee.

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